May 10, 2022 | Administration, Mindset, Podcast
With all the responsibilities and daily stresses, it’s easy to feel burned out and exhausted, however you can’t stay that way for too long. If you do, both your personal life and your business will ultimately suffer. But there is a way to run your own... 
Apr 19, 2022 | Administration, Marketing, Podcast
In this weeks episode Fern answers a question from a listener who’s struggling to get dog daycare customers and wondering how to keep them for a longer period of time. The key is to figure out where the problem is in your sales process and then take action to... 
Apr 13, 2022 | Administration, Podcast
Every business wants and needs customers. It’s what brings in revenue and helps us to grow. Customers are the best, BUT they are also the worst. Nothing saps the fun out a business quicker than pain in the butt customers who cause you and your staff aggravation... 
Apr 6, 2022 | Administration, Marketing, Podcast, Staffing
We learn more from our mistakes than we do from our successes, but what’s even better is that if we can learn from the mistakes of others, so that we don’t have to make them at all. In this episode, I’ll highlight 8 mistakes I see being made by... 
Mar 23, 2022 | Administration, Mindset, Podcast, Staffing
Having a business with plenty of clients is great, UNLESS it has you overworked, overstressed and overwhelmed. If you feel like you’re stuck putting out fires all day and are constantly scrambling to balance too many things within your business, you need to... 
Feb 8, 2022 | Administration, Podcast
How do you determine what to charge people for what you do? Was it a well thought out process or just some numbers you chose at random? Your pricing is very important to not only how much money you make but also the impression of your business and how the public will...