May 26, 2026 | Administration, Interview, Podcast
Not every day in pet care is easy—and this episode goes straight into the situations most owners hope never happen. Joined by industry veteran Rich Schlatter, we dig into the uncomfortable but necessary side of running a dog daycare or boarding business: the moments... 
Apr 28, 2026 | Administration, Interview, Podcast, Staffing
What if the biggest drain on your profits isn’t your pricing, your marketing, or even your staffing… but the way you schedule your team? In this episode, we dive into one of the most overlooked (and frustrating) parts of running a pet resort—and why most owners are... 
Apr 21, 2026 | Interview, Marketing, Podcast
If you’re still charging the same price every day of the year, this episode might make you a little uncomfortable—in a good way. Joined by Chris Tilson from Goose, we dig into the idea of dynamic pricing and why sticking to flat rates could be quietly capping your... 
Apr 14, 2026 | Administration, Interview, Podcast
When growth opportunities show up in the pet care industry, they rarely wait around. In this episode, Fern sits down with financing experts Claire Cronin and Jacqueline Pait of Live Oak Bank to unpack a topic that every daycare or boarding owner eventually faces: how... 
Mar 31, 2026 | Administration, Interview, Podcast
If payroll is eating your lunch every month and you’re not totally sure why, this episode is going to hit home. In this special replay, we’re sharing a powerhouse training from the late Philip Parris, who joined our Pet Resort Rocket Ship members to break down the... 
Mar 24, 2026 | Interview, Podcast, Staffing
Running a dog daycare or boarding facility means working with a lot of people, a lot of personalities… and inevitably, a little (or a lot) of workplace drama. In this episode, we bring back leadership consultant Patrick Lyons to unpack why staff conflict shows up so...
