Oct 6, 2026 | Podcast, Staffing
Staffing is one of the biggest challenges in the pet resort industry, but how often do we look at the experience we’re creating for the people on our teams? Fern sits down with pet resort operator and consultant Alex Varney to talk about what it takes to genuinely... 
Sep 29, 2026 | Podcast, Staffing
Running a pet resort means you’re leading a lot more than your employees. You’re also responsible for leading the business itself—and making sure you don’t lose yourself in the process. In this episode, Fern breaks down the three sides of leadership every daycare and... 
Sep 8, 2026 | Advertising, Podcast, Staffing
What if the best way to increase your average ticket is to stop asking your team to upsell? For most dog daycare and boarding employees, selling feels awkward, pushy, and completely outside the job they signed up for. And when staff members feel uncomfortable making... 
Sep 1, 2026 | Administration, Marketing, Mindset, Podcast, Staffing
Ever feel like you’re working nonstop in your dog daycare or boarding business, but somehow the needle just isn’t moving? The problem might not be how much you’re doing—it might be what you’re spending your time on. In this episode, Fern breaks down the 80/20... 
Aug 18, 2026 | Administration, Advertising, Marketing, Mindset, Podcast, Social Media, Staffing
Patience can feel like the last thing you need when you’re trying to grow a dog daycare or boarding business. You want more clients, a stronger team, better marketing, and bigger results—and you want to know that all the work you’re putting in is actually paying off.... 
Jul 14, 2026 | Administration, Marketing, Podcast, Staffing
Your business is finally making money… now what? When revenue starts growing and there’s actually cash in the bank, it can be tempting to celebrate, take a bigger paycheck, or just let it sit there. But the decisions you make during this stage can have a huge impact...
