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Episode 157: Engaging Your Human Clients More

Jun 26, 2024 | Interview, Podcast


If you want to create a pet business that excites, not only your dog customers, but the human clients that bring them, you need to focus on constantly improving your customer experience. Unfortunately the current pet business model doesn’t provide a lot of opportunities to engage people or allow them to have a much of an experience with your business at all.

Allison Strauel of Skydance Pet Lodges joins the show today to share how her team dazzles their customers and creates memorable encounters that have really sparked the growth of her business.

Links

Skydance Pet Lodge

Loom (screen recording software)

This episode is sponsored by

Goose Special: Tell them Fern sent you and get $250 OFF

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