Staffing continues to be one the biggest issue in the dog daycare industry. Everyone seems to be focused on where to find good people, how to interview and the quality of the candidate pool. All that is important but also meaningless if you’re not taking good care of people and have the right environment for them once they are hired.

We just completed the first of a series of Staffing Masterclasses designed to help you improve your staffing issues and the very first topic was company culture. It was such an amazing class with so much good, business changing, info that I wanted to bring you some of the highlights so you can improve your own company culture, enabling you to attract and keep your staff.