Podcast
Episode 70: Using Events To Excite Customers
The way to create a loyal, engaged mass of customers is to make sure they are excited about bringing their dog to daycare on a regular basis. One way to do that is to do different things to keep people coming back and give the dogs more fun while they’re with...
Episode 69: Improving Communication Throughout Your Business
A lack of communication is probably one of the major caused for stress and problems in any dog daycare business. Good communication across your entire business, however, will help the dogs behave better, keep customers happy and greatly improve your staff morale and...
Episode 68: How To Outdo & Outlast The Competition
There has never been more competition in the dog daycare industry. More and more places are opening up all the time and you have new companies like Rover.com entering the marketplace, giving people a lot of different choices for their dog's care. If you want to...
Episode 67: Tips For Assessing New Dogs
Many of the problems that dog daycares have with the play groups is caused by having dogs there that are not a good fit for the environment. These dogs are labeled "problem dogs" and cause stress for you, your staff and the other dogs in the groups. To create a...
Episode 66: Managing Play Groups
Often the biggest issues in dog daycare facilities come from the dogs in the play groups. Managing a pack of dogs is not an easy thing to do and and requires some specific knowledge and skills to make sure that both dogs and staff are safe and enjoying their time...
Episode 65: Should You Hire A Coach?
As entrepreneurs we tend to think that we can do it all on our own. We can figure everything, overcome every challenge and don't need any helping hands along the way. Often it's true, we can do it all on our own, however we could move much faster and go to higher...
Episode 64: How To Get More Hours In Your Day
Are you running around all day crazy busy but still feel like you can't get to everything you need to do? And after a long day of work, feel like you didn't get much accomplished? Running a dog daycare business comes with a lot of work that needs to be done on a daily...
Episode 63: The Cage-Free Boarding Business Model
Traditional dog boarding has historically meant placing dogs in kennels and is still the most common method dog businesses use for keeping dogs overnight. Recently, some businesses have been taking a much different approach to boarding dogs. Instead of caging them,...
Episode 62: Strengthening Your Brand with Email Marketing
There's lots of new tools and channels that you can use to reach leads and customers in today's ever changing digital ecosystem. They all have value and can work but no matter what new tool comes on the market, there's one that's been around since the beginning of the...
Episode 61: Using Surveys To Improve Your Business
If you want your business to be the very best you need to know how it's REALY doing and you, as the business owner, have a very one sided viewpoint. To know the complete truth about you business you need to ask both your customers and your staff for their opinion on...
