Podcast
Episode 48: Dealing with Problem Customers
Every business wants and needs customers. It's what brings in revenue and helps us to grow. Customers are the best, BUT they are also the worst. Nothing saps the fun out a business quicker than pain in the butt customers who cause you and your staff aggravation and...
Episode 47: 8 Common Mistakes Dog Daycares Make
We learn more from our mistakes than we do from our successes, but what's even better is that if we can learn from the mistakes of others, so that we don't have to make them at all. In this episode, I'll highlight 8 mistakes I see being made by dog daycares over...
Episode 46: Different Kinds of Marketing Available To You
Luckily for you there are so many different channels available to market your business. This is great because you've got a lot of options to grow your dog daycare business, however it's also overwhelming and more than a bit confusing. In today's episode we'll go over...
Episode 45: 8 Tips To Make Your Business Run Smoother
Having a business with plenty of clients is great, UNLESS it has you overworked, overstressed and overwhelmed. If you feel like you're stuck putting out fires all day and are constantly scrambling to balance too many things within your business, you need to listen...
Episode 44: Creating New Revenue Streams Within Daycare
There are two things I know to be true of the future of the dog daycare industry. One, that business owners need to get creative in finding new ways to bring in more money and two, that we need to figure out how to provide more value to the customers. If you do #2,...
Episode 43: Improving Your Sales Process
Getting all the leads in the world won't make a damn bit of difference if you can't convert them into paying customers. To do that, you need to have a process designed to make people feel comfortable, overcome their objections and help them take the next step. So,...
Episode 42: Incorporating Training Into Your Daycare Services
The trend in dog daycare is moving away from just playgroups to more of an enrichment and training model. That sounds great but how do you do it? On today's show learn from Mandy Eakin of Manners Matter, a dog daycare that has been doing day training and working with...
Episode 41: Using Facebook Groups To Grow Your Business
How cool would it be to have access dog owners right in your area? How great would it be to be seen in the community more often and have your business be top of mind to them? All this is possible with Facebook groups and in this episode I'll show you how you can...
Episode 40: Success Tips From a Boutique Dog Daycare
Bigger isn't always better. Having a small boutique dog daycare business that is thriving can make you a good living without the stress and problems of managing everything that comes from having a larger facility. And there's plenty that big business can learn from...
Episode 39: How To Price Your Services
How do you determine what to charge people for what you do? Was it a well thought out process or just some numbers you chose at random? Your pricing is very important to not only how much money you make but also the impression of your business and how the public will...