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Podcast

Episode 48: Dealing with Problem Customers

Episode 48: Dealing with Problem Customers

Every business wants and needs customers. It's what brings in revenue and helps us to grow. Customers are the best, BUT they are also the worst. Nothing saps the fun out a business quicker than pain in the butt customers who cause you and your staff aggravation and...

Episode 43: Improving Your Sales Process

Episode 43: Improving Your Sales Process

Getting all the leads in the world won't make a damn bit of difference if you can't convert them into paying customers. To do that, you need to have a process designed to make people feel comfortable, overcome their objections and help them take the next step. So,...

Episode 40: Success Tips From a Boutique Dog Daycare

Episode 40: Success Tips From a Boutique Dog Daycare

Bigger isn't always better. Having a small boutique dog daycare business that is thriving can make you a good living without the stress and problems of managing everything that comes from having a larger facility. And there's plenty that big business can learn from...

Episode 39: How To Price Your Services

Episode 39: How To Price Your Services

How do you determine what to charge people for what you do? Was it a well thought out process or just some numbers you chose at random? Your pricing is very important to not only how much money you make but also the impression of your business and how the public will...

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